Email Policy

What is Spam?

Spam is unsolicited e-mail, often of a commercial nature, sent indiscriminately to multiple mailing lists, individuals, or newsgroups. In short, spam is "junk e-mail." As defined by H.R. 3113 and reported by the Subcommittee on Telecommunications, Trade, and Consumer Protection, unsolicited e-mail refers to any electronic message that:

  • advertises a product or service for profit,
  • is sent for other commercial purposes,
  • is sent to a recipient with whom the initiator does not have an existing business relationship, or
  • invites the recipient to view content on an internet website that is operated for a commercial purpose.

We recognize an e-mail as "spam" if:

  • the recipient is unable to easily unsubscribe from the e-mail list,
  • the transmission contains invalid or forged headers, invalid or non-existent domain names, or other means of deceptive addressing, or
  • in the opinion of the recipient, the transmission and reception of the message appears to give a disproportionate benefit to the sender.

What is opt-in vs. opt-out e-mail?

Opt-in e-mail is a web marketing term for promotional e-mail that recipients have previously requested by signing up via a website or special ad banner. Typically, web users are invited to sign up for promotional information about one or more product or service categories. Those who sign up have thus "opted in." Opt-out e-mail is a web marketing term for promotional e-mail that recipients have not previously requested by signing up. However, for Manor Convenience e-mail distributions, the contact's e-mail address must have been provided to Manor Convenience by that individual via a Manor Convenience website, conference, or trade show. Individuals who have willingly given Manor Convenience their contact information via these methods are automatically added to e-mail distribution lists that benefit that individual. Although the individual is added to the e-mail distribution list on the concept of opt-out, the individual is ALWAYS given the opportunity to easily unsubscribe - without being hassled.

What is Manor Convenience doing to become "anti-spam?

Manor Convenience hopes that individuals find its e-mail communications informative and helpful. However, Manor Convenience respects the recipient's wishes for either receiving or not receiving e-mail communications from us. Therefore, Manor Convenience has adopted the following as procedures for all of its e-mail distribution communications:

Valid addressing

The e-mail communication will be sent to a single recipient with the intention of it being received by only one individual. The sender address will be a valid Manor Convenience e-mail address that is monitored by a Manor Convenience employee. Therefore the sender address can also be sent e-mail. The sender address will be relevant to the content of the message being sent.

Valid headers/subjects

The e-mail communication will always have a header or subject that is appropriate and true to the content provided in the communication. The header or subject will not be used inappropriately or give a disproportionate benefit to the sender.

Valid contact information

Any contact information in the e-mail communication will be real and relevant to Manor

Valid subscribe/unsubscribe service

Each email sent through the Manor Convenience system contains a link that allows subscribers to unsubscribe from receiving emails from us. Each email contains an easy and automated way for you to unsubscribe. You may also change your expressed interests at any time. If you wish to unsubscribe or change your interests, simply follow the instructions at the bottom of any email. If you have received an unwanted email sent by the Manor Convenience system, please see above for options on how to handle and report an issue. The e-mail communication will always have the "Manor Convenience Subscription" information at the end. Manor Convenience's website will always provide information on how to subscribe or unsubscribe to any of its e-mail distribution lists. The process to subscribe and unsubscribe is simple, real, and requires only a few seconds. Manor also has a strict privacy policy posted on all of our websites, which addresses the fact that information collected by Manor Systems, Inc. is not sold, but used internally for marketing and telemarketing campaigns.

Relevant and beneficial information for the recipient

Manor attempts to provide honest information about our company, solutions, products, services, or other information which we feel will be in some way relevant and beneficial to the recipient.

Mindfulness and compliance with company policies

Manor's e-mail distributions will be mindful and in compliance with its current Privacy Policy as well as its Anti-Spam Policy which is in compliance with current international privacy-policy requirements. We will only send emails to customers and prospects that have directly consented (opted-in) to receive email and they are forbidden to transmit unsolicited commercial email (spam) via our system. Manor does not buy or sell email lists.

How do we protect your privacy?

We use strict security measures to protect against the loss, misuse and alteration of data used by our system. We promise to keep your email address secure and private and will not use it for other purposes. Please review our Privacy Policy for more details.

Why did you receive an email from our system?

You will only receive email from our system if you have given permission us to send you email.

Will your information ever be shared, sold or rented?

We will never share, sell, or rent individual personal information without your advance permission, unless ordered by a court of law. Information submitted to us is available only to employees responsible for managing this data. If you have any questions about's Anti-Spam Policy, please contact us.


You will be added to Manor Convenience's email newsletter list only if you register to receive newsletters via a form on the Manor Convenience website. You may opt-out of receiving our newsletters by clicking on the opt-out link included in every email newsletter we send, or by contacting us.

Refer a Friend/Forward-to-a-Friend Functionality

If you feel that information about Manor Convenience could be useful for a third party you know (e.g. your friends or family members etc.), you may use our forward-to-a-friend functionality. If you choose to use our referral service to tell a friend about Manor Convenience, we will ask you for your email address as well as your friend's email address. We will automatically send your friend a one-time email inviting him or her to visit the site. Manor Convenience stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program.


If you use our blog feature on this site, you should be aware that any personally identifiable information you submit in a publicly-viewable blog comment can be read, collected, or otherwise used by anyone who reads the blog or who visits the URL of the blog post you have chosen to comment on. We are not responsible for non-Manor Convenience use of this information.


We post text and video customer testimonials on our web site which may contain personally identifiable information such as the customer's name. We obtain the customer's consent prior to posting the testimonial to post their name along with their testimonial.